Baiee Privacy Policy — How We Keep Your Information Safe

Baiee collects certain information in order to provide its services. This data falls into two categories — information you provide directly, and information collected automatically based on how you use the platform.

What you provide directly:

• At registration: your name, mobile number, date of birth, and password.
• During KYC verification: a photo of your National ID (NID) or passport, and sometimes a selfie.
• During payment: your mobile wallet number or bank account details.
• When you contact support: the content of your messages and details of your complaint.

Automatically collected information:

• Device type, operating system, and browser information.
• IP address and approximate location.
• A log of which pages you visited on the site and how long you spent on each.
• History of gaming and betting activity.

Collected information is used only for specific, defined purposes. baiee does not process any data unnecessarily.

• Account Management: For login, password changes, and account security.
• Payment Processing: To process deposits and withdrawals and to maintain a record of transactions.
• KYC Verification: To confirm your age and verify your identity.
• Support Services: To respond to your complaints or queries.
• Fraud Prevention: To detect suspicious activity and prevent the creation of multiple accounts.
• Promotion Notifications: With your consent, we may send you SMS or push notifications about new offers and bonuses.

No automated advertising profiles are built from your data, and no automated decisions that affect your account are made based on your personal information.

Baiee does not generally share your information with anyone. However, there are limited situations where data may be disclosed:

• Payment Provider: Only the information necessary to complete a transaction is shared with bKash, Nagad, Rocket, or your bank. These institutions operate under their own privacy policies.
• Game Software Providers: Game software providers can only see an encrypted user ID — never your real name or payment details.
• Legal Obligations: Information may be disclosed in response to a court order, request from an investigative authority, or regulatory requirement. This falls within our legal obligations.

If ownership or management of baiee changes, member data may be transferred to the new owners. Advance notice will be provided in such cases.

Baiee employs multiple layers of security to protect your data — combining technical safeguards with internal policies and staff training.

• Transmission Encryption: All data transmitted between your browser and our servers is encrypted using the TLS 1.3 protocol.
• Storage Encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
• Access Controls: Only authorized staff can access specific data, and every access is logged.
• Regular Security Testing: Regular penetration testing and security audits are carried out by independent third parties.
• Server Security: DDoS protection, firewalls, and intrusion detection systems are active on our servers at all times.

In the event of a data breach, baiee will notify affected members as quickly as possible and take all necessary steps. While no system is 100% impenetrable, baiee makes every effort to minimize risk.

The baiee website uses cookies — small text files stored in your browser that help the site function properly.

• Essential Cookies: For maintaining your login session, security verification, and remembering your language settings. The site cannot function properly without these.
• Functional Cookies: Remembers your preferences — such as language selection, theme settings, or the last game you played.
• Analytics Cookies: To understand which sections of the site are used most. This data is statistical and does not identify any individual.

Baiee does not engage in cross-site tracking — once you leave baiee, we do not follow you across other websites.

As a baiee member, you have important rights over your own data. Contact our support team to exercise any of these rights.

Baiee is strictly for users aged 18 and above. No one under 18 is permitted to register, and no data is collected from minors.

Age is verified at registration using your date of birth, and confirmed through your ID document during the KYC process. If baiee discovers that a minor has registered using false information, the account will be closed immediately and all collected data will be deleted.

Baiee may update this Privacy Policy as needed. For any significant changes, members will be notified in advance via account notification or SMS.

Continuing to use baiee after any changes to this policy will be taken as your acceptance of the updated terms. We recommend checking the "Last Updated" date at the top of this page from time to time.

The most current version of this policy will always be available on this page.

For any questions about this Privacy Policy, requests regarding your personal data, or any concerns, please contact the baiee support team directly.

• Live Chat: Log in to your account and click the chat button at the bottom right of the screen — available 24/7.
• Email: support@baiee.best — replies are typically sent within 24 hours.

When submitting a privacy request, please include your registered mobile number to help us verify your identity.

Many platforms write their privacy policies in language the average user simply cannot follow. baiee chose a different path — because we want you to know exactly what happens to your data.

The mobile number you provide when creating a baiee account is used solely for account login, sending OTPs, and support communication when needed. It is never shared with advertising companies or added to any marketing database. You should not receive unexpected promotional calls after registering with baiee.

A lot of people wonder about KYC — where does my NID photo actually go? At baiee, your photo is stored encrypted on a secure server. Only a designated verification team — bound by confidentiality agreements — can access it. It is never shared with outside parties, and it is never passed on to any advertising or data-brokering company.

Payments work a little differently. When you make a deposit via bKash, the transaction goes through bKash's own system. baiee only receives confirmation that the payment was completed — not your bKash PIN or full transaction details. This is by design, as the security of the payment system is shared with the payment provider.

It's worth understanding why we keep your gaming history. There are two main reasons: first, to resolve any disputes accurately using verified records; and second, as part of responsible gaming, to help you understand your own betting patterns and set limits if needed. This data is never shared with advertisers.

We also get questions about IP address collection. This is primarily for security purposes — if there is an unusual login attempt on your account from an unrecognized location, your IP data helps us detect it. This information is deleted after 90 days.

One last thing — if you ever have concerns about your privacy, reach out to baiee right away. We believe in transparency and are always ready to answer your questions honestly.